Dear customer, in this area you can bring to our attention any problems encountered on our lines by writing to
, or give us suggestions on how we might improve the quality of the services we offer.
It is also possible to:
• Obtain the relevant form from the station personnel
• Contact the Metronapoli hotline 800-56-88-66
• Send the input to the fax number 081559494
• Write to: Metronapoli S.p.A, Ufficio Gestione Clientela, Via Ponte dei Francesi 37d, 80146 Naples, Italy
We would also ask that you indicate in detail: the date, time, line (Line 1, Line 6, Cable Railways: Chiaia, Centrale, Mergellina, Montesanto), station, direction (ex: for Line 1 indicate Piscinola or Dante). Within 30 days you will receive a response by e-mail, fax, telephone, or post, according to your preferred method as indicated. We thank you in advance for the contribution your suggestion will make to improving the quality of our service.
Compliants and Suggestions